Does the SunPass transponder have a warranty? Yes. Portable Transponders have a 2 year warranty from date of purchase. Mini Transponders have a 45 day warranty from date of purchase.
SunPass will replace your old transponder for free. For information on swapping your SunPass, visit or call 855-824-7927. After the old SunPass transponders expire, travelers who choose not to upgrade will still be able to travel on Florida's toll roads after Jan.
The SunPass Portable is perfect for drivers who need to use a transponder in multiple vehicles, or use in a rental car. If you place your transponder in a rental car, be sure to include your rental car license plate and vehicle information on your SunPass account for the duration you have the rental vehicle.
Press your transponder against the windshield to enable the suction cups to stick. Transponder must be placed a minimum of 2 inches below the windshield frame. If the windshield has a solar strip, install the transponder at least 2 inches below the strip.
Can I use my transponder in other vehicles? Yes, you may transfer a transponder between vehicles as long as they are of the same vehicle class.
A: Remove the batteries, if applicable. You can drop off both the transponder and batteries at your local recycling center or mail them to the SunPass Tag Swap Center, P.O. Box 246150, 7972 Pines Blvd., Hollywood, FL 33024.
Customers should keep in mind that if they opt-out of EasyPay, they will not be able to participate in the SunPass Plus Parking Program. Customers who wish to make changes to their SunPass accounts may also contact the SunPass Customer Service Center at 1-888-TOLL-FLA or 1-888-865-5352."
Here's how you can buy and activate a SunPass. Go to SunPass.com. Call the Customer Service Center at 1-888-865-5352 (1-888-TOLL-FLA). Visit a kiosk in Turnpike Service Plazas or in Florida's Welcome Centers.
Simply log onto your account at SunPass.com and choose the replenishment dollar amount and low balance threshold for each transponder. You can also call SunPass at 1-888-TOLL-FLA and replenish your account via the automatic voice system with a credit card.
5.2 Fleet Prepaid Accounts: Tolls are collected electronically through the use of a transponder. A minimum of 101 transponders or more with a maximum of two to one ratio per plate to transponder is required.
Logging into your SunPass account requires your SunPass account number or transponder number and PIN. If you forgot or misplaced your log-in credentials, please contact the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352) for a representative to assist you.
Retail locations that provide SunPass Cash Replenishment include stores such as Navarro Discount Pharmacy, AMSCOT, Chevron, Metro PCS and more. You can find your nearest SunPass Cash Replenishment location by visiting www.SunPass.com/cashreplenishment. Replenish and update your SunPass directly from SunPass.com.
You can add funds to your Prepaid Account using a credit card or bank account by logging into your SunPass account and selecting "Add Funds" on the Overview page. Call our Customer Service Center and pay by credit card or bank account at 1-888-TOLL-FLA (1-888-865-5352). Visit one of our Walk-in Centers. NEW!
Within the FDOT, Florida's Turnpike Enterprise oversees statewide tolling through the SunPass program. In 2015, the agency entered into a seven-year contract with Conduent — formerly known as Xerox Transport Solutions, Inc. — to operate the toll system and its customer service, according to a company news release.
I send them an email explaining the situation and got a blanket email including "If you find the transponder at a later date, please visit our website at sunpass.com to reactivate the transponder before using the device."
A: Purchase one of the transponders online at SunPass.com or at an authorized SunPass retailer. There are over 3,100 retail locations available in Florida. These include Publix Super Markets, CVS Pharmacy, Walgreens, Amscot Financial, AAA South, Navarro Pharmacies and Sedano's Supermarkets.
There are no plans for SunPass compatibility but he is open to talks, he said. Florida's SunPass and E-Pass, Georgia's Peach Pass, and North Carolina's Quick Pass all recognize each other's transponders at toll booths and gantries, for example.
To open a pass online you'll need a licence plate number, your credit card and a few personal details. We use your licence plate number to identify your vehicle as it passes through a toll point and charge these tolls to your credit card.
Toll bridges and causeways
| Road Name | S/W Terminus | Cash tolls (automobile) |
|---|
| Pinellas Bayway | | $0.75 with cash, $0.53 with SunPass |
| Rickenbacker Causeway | Miami | $1.75 eastbound |
| Sanibel Causeway | Sanibel Island | $6.00 westbound |
| Sunshine Skyway Bridge | St. Petersburg | $1.50 with cash, $1.06 with SunPass |
E-Z Pass now accepted in Florida, expanding to 17 states for toll transponder.
Tolls. Tolls on the turnpike are an average of 6.7 cents per mile (4.2 ¢/km) for cars and other two-axle vehicles using SunPass. A trip on the entire turnpike (not including the Homestead Extension) would cost $22.59 with cash/Toll-by-Plate, and $17.45 with SunPass.
If you need to speak to a live customer service representative in SunPass customer service you need to dial 1-888-865-5352. To speak with a live agent, you need to press 6 at the first prompt, then press 2 at the second and stay on the line (typical waiting time is about 2-3 minutes).
There are several ways to
pay tolls in Central
Florida: E-PASS,
Pay By Plate
Toll Invoice, Cash and Paytollo®.
Pay By Plate
- Online using a credit card.
- By phone using a credit/debit card: 1-800-353-7277 or 407-823-7277.
- In person using cash or credit/debit card at an E-PASS Customer Service Center.
Yes it will work in Florida. Currently, the Central Florida Expressway (CFX) is the only toll operator in Florida that accepts I-PASS and E-ZPass. I-PASS users that travel out of network and are unable to pay with cash may receive toll-by-plate invoices from other Florida tolling agencies."
If you wish to return your transponder, you may return it by:
- Mail via Xpress Post to our head office at 6300 Steeles Ave. W., Woodbridge, ON, L4H1J1.
- Drop off at our head office at 6300 Steeles Ave. W., Woodbridge, ON, L4H1J1.
SunPass throughout Florida. SunPass customers pay the lowest tolls customers pay the lowest tolls available, because SunPass toll available, because SunPass rates are lower than cash and toll rates are lower than cash TOLL-BY-PLATE rates. and TOLL-BY-PLATE rates.
The difference is that E-PASS offers discounts on toll roads in Central Florida, and SunPass does not. Also, E-PASS toll dollars generated on toll roads in Central Florida are invested locally. Toll dollars stay local to help locals - and the local economy. Whereas, SunPass is operated by the Florida Dept.
If you drive through an electronic toll booth without displaying the correct ticket or having a transponder, the highways agency will send a fine to the owner of the car. It can take months for the actual fine itself to arrive.
No. However, as you must have an active SunPass account for your Annual Pass to work, please note that a SunPass Mini transponder costs a one-time fee of about $5 and SunPass requires a minimum opening balance of $10 for a personal account.
Metallized windshields are also known as metal oxide windshields. Metal particles in the glass reduce the amount of visible light, infrared and ultraviolet radiation entering vehicles.
Mobility Authority: TxTag will work on toll roads in Florida, Georgia and Carolinas next year. Texas toll transponders will be compatible with tolling systems in Florida, Georgia, North Carolina and South Carolina in 2018, according to the Central Texas Regional Mobility Authority.
You can use the SunPass mini or plastic box transponders with a rental car.
You can use your SunPass to pay for tolls in Georgia. Transponders from Florida, Georgia and North Carolina now work in all three states. In Georgia, SunPass can be used now on Interstate 85 express lanes in Atlanta, and soon on up to 40 miles of new express lanes on I-75.
Get E-PASS Now
- Online – GetEpass.com.
- Over the phone – (407) 823-7277 or (800) 353-7277. Hours: Monday through Friday, 8 AM – 6 PM.
- In person – E-PASS Service Center. 762 South Goldenrod Road, Orlando, FL 32822.
- Drive-Up Reload Lanes. State Road 408 at the Conway toll plaza.
