Let's restore the factory setting of the decoder.
- On your remote, please press HOME button.
- Select SETTINGS.
- Select INSTALLATION SETTINGS & enter pin (default: 0000).
- Select Restore Factory Setting.
- Select YES, continue, press OK to save the changes.
- Perform power reset.
How do I sign up for E-Billing or update your email address?
- Send SMS to 66688.
- Type ASTRO<space>EBILL<space>10-Digit Astro Account No<space> Your Email Address.
Where can I find my account number? You may log on to Astro Self Service or refer to the top right hand corner of your tax invoice.
Click Next and you will receive a 6-digit pin number via your SMS or Email for verification. Note: If there's a registered email / mobile number attached to the Astro account, we will automatically retrieve it so you can just set your preferred password to confirm your Astro ID.
Step 1: Go to your nearest Astro CSC branch (do not bring any of Astro items). Step 2: Tell the assistance that you are going to terminate your Astro account. Step 3: Take your number and wait for your turn. Step 4: At the service counter, tell them the same thing (to terminate your account).
Astro Self-Service Portal
- Register/Log in to Astro Self-Service portal.
- Under "Bil Preference" section, select "Email" option from the dropdown menu and enter your prefered email address to receive your e-bills.
- Verification email is sent to you, click the link to complete the subscription.
Method 2:
- Hold down the tv(power) and power buttons together until the indicator blinks twice.
- Key in 9 – 9 – 1. The indicator should blink twice again.
- Press the tv(power) button, aim the remote at the decoder and press the ch+(channel up) button.
- Wait 3 seconds.
- Press the OK button once you find the correct code.
?1) Reboot your Astro set top box (STB) until "boot” appears at the front panel. 2) On Astro remote control, press and hold "Power" button continuously for few seconds, until "Startup Options" page appears on your TV screen.
Purchase your 16-digit NJOI Prepaid top up at:
- Go to channel 200. Select 'My Account' then 'Top up via credit card'. Follow the instructions that appear on the screen.
- Once you receive a reply, click on the link to start the payment process.
- Complete payment and await confirmation SMS. Visit selfservice.astro.com.my.
Astro Best can be accessed via Channel 481, with movies priced at RM10 per movie. Once purchased, the movies will available for 48 hours. Purchasing can be done via SMS, with up to 12 different viewing sessions allowed for each movie. Where available, the movies will be broadcasted in Full HD resolution.
a combining form with the meaning “pertaining to stars or celestial bodies, or to activities, as spaceflight, taking place outside the earth's atmosphere,” used in the formation of compound words: astronautics; astrophotography.
Just
redeem a unique code with 100
points and you will be eligible for 1 entry.
Follow these steps and you'll be on your way.
- Redeem a voucher code for 100 Astro Circle points here.
- Fill in all required details in the Contest Form below.
- Answer correctly the 3 simple questions provided.
- Check all consent boxes and submit!
Among the possible causes, the most popular reason is weather condition which leads to no or weak satellite signal, usually when in raining weather. There are also maybe (very unlikely) due to the misaligned satellite dish, wrong cable connection or faulty Set-Top Box (STB).
When you set a recording and it failed to record, try the following troubleshooting steps to see if you can resolve the issue: Ensure that all cables plugged into your Digital PVR set-top box are secure and tight. Try power-cycling your Digital PVR Box by unplugging its power cord from the wall.
To add a HD-PVR decoder, you are required to have an existing Astro subscription. Select from any of our bundled packs - Super Pack or Super Pack Plus. Are you an existing Astro customer? Login now to upgrade your decoder to a HD-PVR decoder.
Step 2: Connect using WIFI & setup your first connection
- Step 1 - On your remote, press: Home > Settings > Network > WiFi. Ensure your home broadband is turned on.
- Step 2 - Choose your Wi-Fi network and enter your network key (if applicable).
- Step 3 – Once connected, the. icon will appear on the screen.
?1) Reboot your Astro set top box (STB) until "boot” appears at the front panel. 2) On Astro remote control, press and hold "Power" button continuously for few seconds, until "Startup Options" page appears on your TV screen.
The default
setting for your device is to automatically update the
time zone.
Auto-update time (NITZ)
- From any home screen, tap Apps.
- Tap Settings.
- Tap Date & time.
- Select the following check boxes: Automatic date & time. Automatic time zone.
Visit to generate barcode based on your Singer Berjaya Credit account number. Enter your Account Number and click 'OK'. Upon successful barcode generation, kindly print or print screen on phone of the barcode.
Call 03-9543 3838 to sign up for Auto-Debit. Both credit cards (Visa, MasterCard, Amex) and selected Debit Cards issued by banks in Malaysia will be accepted. Call 03-9543 3838 to make bill payment. Both Credit Cards (Visa & MasterCard) and selected Debit Cards issued by banks in Malaysia will be accepted.
How to pay
- Go to the nearest Maybank ATM and select "PAYBILLS" on the main menu screen.
- Select Bill Payment.
- Select One-off payment / Add Payee / Registered Payment.
- Select Payee Category (for one-off payment & new bill registration) and follow the next steps.
- Select Payee Corporation ( for registered bill)
- Enter amount.
How do I pay MyGST-KASTAM via PBe?
- Log in to your PBe account.
- Select “Bill Payment” followed by “To Other Bill”.
- Locate and select “MyGST-KASTAM” in the drop down menu.
- Pick your preferred account, fill in the rest of the details and click “Accept”.
- You will be taken to a new page.
- Login to CMB Clicks.
- Select Pay > Bills and select the account that you'll be paying from (for CIMB Clicks biller) or search by biller code (for JomPay Biller)
- Select a bill from My Favourites list or search by biller name/code.
- Key in and confirm transaction details.
