All ETS customers must pay
a cash fare or be in possession of a valid transfer, ticket or pass as proof of payment.
Fares and Passes
- Adult.
- Senior.
- Youth.
- Convention pass.
- Family/Day pass.
- U-Pass (Universal Transit Pass)
- Providing Accessible Transit Here.
- Ride Transit Program.
ETS Silver, ETS Gold and ETS Platinum
ETS Silver – stop at all stops, hence taking slightly longer time. ETS Gold – have fewer stops compared to ETS Silver. ETS Platinum – have the least stops, complimentary snacks is served on board.As for rail, all KTM (ETS, inter-city and Komuter) and Prasarana/Rapid Rail (MRT, LRT and Monorail) services, as well as the KLIA ERL, will continue to run as normal. While operational hours for rail services are from 5am to 12 am, the service is only available for passengers from 6am to 11pm.
PETALING JAYA: Keretapi Tanah Melayu Bhd (KTM) will be reducing the frequency of train services for the duration of the movement control order (MCO). Meanwhile, Kamarulzaman said passengers can make amendments or cancel their tickets at the counter or through its official website
E-ticket cancellation is not allowed at face-to-face railway counters. The cancellation can only be done online. If an e-ticket is cancelled within 48 hours and up to 12 hours prior to the scheduled departure of the train , the Indian Railways deducts 25% of the base fare + GST applicable for all AC classes.
Typically, train companies release their Advance tickets 12 weeks before the departure date, although some go on sale as far as 24 weeks in advance! Only a limited number of tickets will be available, so be quick to secure yours as the fare can rise as the date of travel gets nearer.
Place your card firmly at the card reader until you hear a 2-BEEP SOUND. Touch only ONCE at the card reader. Use the SAME CARD to complete your journey. Produce your card for verification upon request from ticketing inspector.
ETS which stands for Electric Train Service is an inter-city rail service operated by the Malaysian national railway operator Keretapi Tanah Melayu Berhad. The ETS train schedule in Malaysia can be categorized into the Gemas – Padang Besar and Padang Besar – Gemas routes.
Contact Keretapi Tanah Melayu (KTM)
- Toll Free Number : 1-300-88-5862(KTMB)
- Telephone : 603-2267 1200.
- Email : .
The monthly pass will be effective for services in the Klang Valley and North KTM Komuter, as well as KTM Intercity Shuttle Timuran that travels between Kuala Lipis and Tumpat.
To Request a Refund
- Log in to your Praxis ® account and cancel your test. Your refund will then be processed automatically.
- Complete the Refund Request Form (PDF) and mail it to ETS.
Before the ETS & KTM Intercity Online Refund Website was created, the only way for passengers to process refunds was to head down to the nearest railway station and make a manual refund at the ticket counter where if a ticket is cancelled more than 72 hours prior to train departure time, a refund of 75% is given, and
The organisation was corporatised in 1992, but remains
wholly owned by the Malaysian government.
Keretapi Tanah Melayu.
| Type | Government-owned companies thru Minister of Finance (Incorporated) (Malaysia) |
|---|
| Key people | Mohd Rani Hisham Samsudin, CEO KTMB |