On Apple TV (3rd generation or earlier) go to Settings > iCloud. If you're signed out, choose Sign In. If you use the same Apple ID for iCloud and the iTunes Store, choose Yes. If you're signed in with your previous Apple ID, choose Sign Out, then choose Sign In.
When the light on your Apple TV flashes, you can let go, and it will restart. On older Apple TVs, do this by holding down the menu and down buttons at the same time. Lastly, you can unplug your Apple TV from its power source. Wait six seconds, plug it back in, and it will restart.
Perform a power reset using the remote control
- On the supplied IR remote control, press and hold the POWER button for about five seconds until Power off appears on the TV screen. Note: The TV automatically turns off and then turns back on after one minute.
- Verify if it resolves the issue.
Setting up Apple TV without Apple Remote:
- Connect Apple TV as usual to the TV with the HDMI cord and power cord.
- Connect an ethernet cable to the Apple TV and your Modem.
- Apple TV will automatically connect to the internet.
- Use your App Remote from your iPhone and click on remotes, use App remote.
There are three ways to restart your Apple TV: Press and hold the Menu and Home buttons on the Siri remote at the same time until the status light on the Apple TV box starts blinking. Use the Apple TV's Settings > System > Restart screen. Physically disconnect the Apple TV from power for 15 seconds.
Other Possible Solutions to Fix Apple TV Stuck on Computer Settings Screen. Hold down the TV and Menu button till the light flashes. If it's an aluminum or white remote, replace the TV button with down button. You can also connect your Apple TV with iTunes and restore it.
Reset Apple TV. If you're having problems and Apple TV still doesn't respond after restarting, try resetting Apple TV to its factory settings. When you reset Apple TV, all data is erased, including your accounts and configuration. You can also reset your Apple TV and update its software at the same time.
The next time an app freezes, quickly press the TV button twice on the Apple TV remote. Restarting the Apple TV may help stop the forcibly closed app from freezing again. You can restart it from the remote by holding down the TV and Menu buttons until you see the light on the front of the box flash.
Control your Apple TV with your iOS device
If your Apple TV is turned off, you can turn it on without a remote. Just unplug your Apple TV from power, then plug it back in. If you have a new Apple TV that hasn't been set up, plug your Apple TV in to your Wi-Fi router with an ethernet cable.Navigate Apple TV
- The Home screen on Apple TV provides easy access to apps and settings.
- Use the Touch surface and buttons on the Siri Remote to navigate to, select, and open apps and content on Apple TV.
- You can navigate Apple TV with Control Center on an iOS device with iOS 11 or later, or on an iPadOS device with iPadOS 13 or later.
How do I force quit / restart an app on Apple TV?
- Navigate to the home screen by tapping the Home button on the Siri Remote.
- Double press the Home button to open the app switcher.
- Swipe on the Touch surface to select an app.
- Swipe up on the Touch surface to quit the selected app.
- Tap the Home button to return to the Apple TV home screen.
1. The quickest way to turn off the Apple TV, aside from unplugging it, is to hold down the Play/Pause button for about three seconds. This only works from the main menu screen. If your Apple TV has an older software version (before iOS 5.1), hold the Select button instead (the center circle button).
Alternatively, if the device is unresponsive you can use the Apple TV remote to force restart the unit. To force restart the new Apple TV, press and hold both the Menu and Home buttons. (The Home button has the silhouette of a TV or monitor on it.)
Using the Siri remote, one can force Apple TV to restart, even when it is frozen. Simply hold down the Menu and Home (TV screen) button for about 6 seconds. The front light on your Apple TV base unit will start flashing rapidly. Release the buttons and your Apple TV will restart.
To do this, hold down the display icon and menu buttons simultaneously. When the light on your Apple TV flashes, you can let go, and it will restart. On older Apple TVs, do this by holding down the menu and down buttons at the same time. Lastly, you can unplug your Apple TV from its power source.
